Cleanpro collects, processes and uses personal data and uses it when you use our mobile applications ("Cleanpro App") and related online products and services (collectively "Services") and other interactions and communications with you. Cookies and similar technologies are provided with us by Cleanpro. This privacy and cookie statement applies to the collection, processing and use of personal data and to the use of cookies and similar technologies by Cleanpro. To the extent technically feasible and reasonable, you may use our services anonymously or anonymously
                                        
                                        1. Scope and application
                                        
                                        This Privacy and Cookie Notice ("Statement") applies to your use of our Services (as a "User").
                                        
                                        2. Information collection
                                        
                                        Personal data you provide to us We collect personal data that you provide directly to us, such as creating or modifying an account, requesting on-demand services, contacting customer support, or communicating with us.
                                        This personal data may include: name, email, phone number, postal address, profile picture, payment method, requested service and other information you choose to provide.
                                        
                                        (a). Personal data we collect through the use of our services.
                                        When you use our services, we collect your personal data in the following general categories:
                                        Location data: When you use the laundry service, we collect location data from the Cleanpro App. If you allow the Cleanpro application to access location services through the permissions system used by your mobile operating system ("platform"), we may also collect the exact location of the device while the application is running in the foreground or background. We may also get from your IP address. Get your approximate location in the address.
                                        Transaction data: We collect details of the transactions associated with your use of our services, including the services requested, the date and time of the service, the amount of the charge, and other relevant transaction details. Usage and Preference Data: we collect data about how you and Your site visitors interact with our services, expressed preferences, and selected settings. In some cases, we do this by using cookies, pixel tags, and similar techniques for creating and using unique identifiers.
                                        Device data: We collect data about your mobile device, including, for example, hardware model, operating system and version, software and file name and version, preferred language, unique device identifier, advertising identifier, serial number, device motion data And mobile network information.
                                        Phone and SMS data: In order to facilitate our service, we may contact you by phone or SMS. We will collect phone data by phone or SMS, including the date and time of the phone or SMS, your phone number and the content of the phone number. Text Message.
                                        Log data: When you interact with our services, we create server logs, which may include device IP address, access date and time, application features or viewed pages, application crashes and other
                                        system activity, browser type And the third - the party site or service you use before interacting with our service.
                                        
                                        (b). Important information about platform permissions
                                        Most mobile platforms (iOS, Android, etc.) define certain types of device data, and applications cannot access this data without your consent. These platforms have different licensing systems to get your consent. The iOS platform will be reminded when the Cleanpro App first gains access to certain types of data (eg, location, contacts, photos, and cameras), and allow you to agree (or disagree) with the request. The Android device will notify you of the permissions sought by the Cleanpro app before you use the Cleanpro app for the first time, and your consent to the use of the Cleanpro app is your consent.
                                        Please note that if you disagree with the request, you may not be able to access certain features of our services.
                                        
                                        (c). Personal data we collect from other sources
                                        To the extent permitted by applicable law, we may also receive personal data about you from other sources and combine that personal data with the personal data we collect through the Service. e.g: If you choose to use a payment provider (such as Apple Pay) or a social media service (such as Facebook) link, create or log in to your Cleanpro account, or you use a separate application or website that uses our API (or the API we use). We may receive personal data about you or your connection from the website or application. If you also interact with our services in other identities, such as users of other applications we offer, we may associate or associate such personal data with the personal data we collect from you as a user or rider.
                                        
                                        •    Cookies and similar technologies
                                        
                                        Like many other online services, our service uses "cookies", a small text file containing a string of alphanumeric characters - to your device. We can use session cookies and persistent cookies. The session cookie disappears after closing, for example, the browser. After closing, for example, a browser, persistent cookies still exist, and your browser may be on our network. This cookie is used in subsequent visits to the station. When using a web browser, such web browsers may give you some options for cookies. Please note that if you delete or choose not to accept cookies, you may not be able to use all the features of the services we offer. We may also use third party cookies related to our services. For example, we use Google Analytics collects and processes certain analytics data. We may not be able to process or respond to a web browser “Tracking technology” also helps us manage and improve the usability of our services, (i) detecting if there is any connection between your device and us, and (ii) determining the most popular parts of our website, applications, etc.
                                        Our service uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses cookies to help us analyze how users use our services. The information generated by the cookie about your use of this website will be transmitted by Google and stored on servers in the United States. If IP anonymization is activated, your IP address will be in the EU Member States or other parties to the EEA agreement were cut off. Only in special cases will the entire IP address be first transferred to the Google server in the US and truncated there. IP anonymization is active in our services.
                                        Google will use this information on our behalf to evaluate your use of our services, to compile reports on app/website activity, and to provide us with additional services related to app/website activity and internet usage.
                                        The IP address that your browser transmits within Google Analytics will not be associated with any other data held by Google. For more  information, please visit https://www.google.com/policies/privacy/partners/. This helps us improve the way the service works, for example, to make it easy for users to find what they are looking for.
                                        You may refuse the use of cookies by selecting the appropriate settings in your browser and/or the device used to access our services, but please note that if you do so, you may not be able to use the full functionality of our services. You can also choose to stop Google Analytics by downloading and installing the Google Analytics opt-out browser plugin for your current web browser.
                                        Track for future in effect: https://tools.google.com/dlpage/gaoptout ? Hl = en-GB. You can find more information about cookies and cookie opt-outs at www.allaboutcookies.org. Your browser help function should also provide information on how to change your cookie settings.
                                        By using this website, you consent to the storage and access of these cookies on your device.
                                        
                                        4. Collection, processing and use of personal data
                                        
                                        We collect, process and use your personal data as described below. In some cases, we require your consent to such collection, processing and use. By checking the appropriate checkbox during the registration process of the Cleanpro App, you agree to the collection, processing and use of your personal data. You can withdraw your consent at any time in the future without affecting our withdrawal.The legality of processing your data before, We use the personal data we collect about you in the following ways:
                                        
                                        (a). Personal data you provide to us
                                        We will use these personal data:
                                        Perform the obligations arising from any contract between us and provide you with the information, products and services you have requested from us;
                                        Provide you with information about other goods and services we offer that are similar to the goods and services you have purchased or inquired about;
                                        Provide or allow you to select the third direction to provide information about the goods and services that we think may be of interest to you. If you are an existing customer, we will only contact you electronically (email or SMS) to provide information about the goods and services, similar to the topic of previous sales or sales negotiations. If you are a new customer and we allow the selected third by using your personal data, we (or they) will contact you electronically only with your consent to notify you of changes to our services; Make sure that you and your device are provided with the content of our services in the most efficient manner.
                                        
                                        (b). Personal data we collect through the use of our services. We will use these personal data:
                                        Manage our services and internal operations, including preventing fraud and misuse of our services; addressing software errors and operational issues; conducting data analysis, testing and research; and monitoring and analyzing usage and activity trends; personalize and improve services, including providing or recommending features, content, social connections and advertising. Allows you to participate in the interactive features of our services when you choose to do so; Send you newsletters that we think you might be interested in, including information about products, services, promotions, news and events from Cleanpro and other companies.
                                        
                                        (c). Personal data we collect from other sources. We will combine this personal data with the personal data you provide to us and the personal data we collect about you. We will use this personal data and combined personal data for the above purposes (depending on the type of personal data we receive).
                                        
                                        5. Personal data sharing
                                        We may share personal data we collect about you as described in this statement or as described in the collection or sharing, including the following:
                                        
                                        (a). Through our services
                                        We may share your personal information:
                                        When you want to share your profile and travel data to participate in a social event or get a promotional code, contact other users based on your request or instructions;
                                        Third parties provide services to you through third parties or our partnerships or promotions;
                                        If you submit content in a public forum, please join the public, such as blog comments, social media posts, or other features available to the public for our services;
                                        With third parties with you choose, let us share personal data, integrate with our application programming interfaces ("APIs") or services, or those APIs or services integrated with us such as other applications or websites.
                                        
                                        (b). Other important sharing We may share your personal information:
                                        Cleanpro subsidiaries and affiliated entities provide services or data processing on our behalf, or for data centralization and/or logistics purposes;
                                        Suppliers, consultants, marketing partners and other service providers need to access these personal data to perform work on our behalf to fulfill any contracts we have entered into with them;
                                        If we believe that the disclosure complies with or otherwise requires any applicable laws, regulations or legal procedures, the competent authority requires the provision of personal data;
                                        If we believe that your actions are inconsistent with our users, policies or stated terms and conditions of service, or to protect rights, property or safety, please contact law enforcement officials, government agencies or other third parties (such as claim processors or insurance companies) Cleanpro or others, or if there is a complaint involving you or a third party that may include an incident, a dispute or conflict And such personal data, you must resolve this issue;
                                        If we notify you separately and you agree to share; and in aggregated and/or anonymous form, it cannot be reasonably used to identify you.
                                        
                                        6. Social sharing function
                                        
                                        Services can be integrated with social sharing features and other related tools, allowing you to share what you do with our services with other applications, sites or media, and vice versa. You can use this type of feature to share information with your friends or the public, depending on the settings you have established using social sharing services. About how to handle the things you provide or share with them For more information on the data, please refer to the privacy policies of these social sharing services.
                                        
                                        7. Where we handle and use your personal data
                                        
                                        The data we collect from you will be transferred to destinations outside the European Economic Area ("EEA"), such as China and Singapore, and may have different levels of data protection than
                                        China and Singapore. European Economic Area. It will also be handled by staff working for us outside the European Economic Area. This includes engaging (including) processing your payment
                                        details and providing Support staff. The European Commission has not yet made a full decision on China or Singapore, so any such transfer will be based on your consent to such transfer.
                                        
                                        8. Your rights
                                        
                                        (a). Your rights
                                        You have the right to request access to and correct or delete personal data or to limit processing or objection, and to transfer your personal data to another controller.
                                        
                                        (b). Location data
                                        As mentioned above, we require that you agree to the precise location set of the Cleanpro App from your device based on the permissions system used by the mobile operating system. If you originally allowed this data to be collected, you can disable it later by changing the location settings on your mobile device. However, this will limit your ability to use certain features of our services.
                                        
                                        (c). Complaint
                                        If you believe that processing your personal data violates your data protection rights, you have the right to file a complaint with the regulatory body.
                                        
                                        (d). Contact data depending on the permissions system used by your mobile operating system, we may also ask for your consent to collect and sync the Cleanpro App from your device.